2 Minute Quick Start

Enterprise Search Software such as Perceptive Enterprise Search works by creating one or more indexes, which store the words and their positions within each document. When you perform a search, Perceptive Search queries the index, not the documents themselves. This is why it can return results so quickly.

Once built, an index needs updating regularly to reflect new and changed documents, and to remove references to deleted documents. You can create scheduled updates to perform this automatically. An update runs faster than the initial indexing, since it only reads the new or changed documents.

In a networked environment, your administrator may have already set up centralized indexes that are updated centrally. Since these are already built, you can search them straight away.

How to search

You can search an index as soon as it has been built. Follow these steps:

1. Click to select the index in 'My Index catalog'
2. Type your query into the 'I'm looking for' box
3. Press Enter (or click the Search button)

Refining Results

After performing a search, you will see a list of results that match your search terms. You can click each result to see its content in the Preview pane, or double-click to open it in a Browse window. You can also refine the result list to narrow your search, using the methods below:

• Click a result column header to re-sort by that field

  
  

• Double-click an item in the 'Refine Results' column

  
  

• Move the sliders in the Date Bar

  
  

Building your own indexes

NOTE: If you are part of an organization, your administrators may have created one or more indexes centrally. These should show under 'My Index catalog'. In this case, Perceptive Enterprise Search - Local Administration Console may be configured so that you cannot build your own indexes.

To create a new index, pull down the File menu and select 'New Index...'. There are three options:

• My Documents and Emails - to build your own index of your 'My Documents' folder, your personal emails, and your web browser history
• Shared corporate information - to build a shared index of shared documents and resources
• Folders and Websites - to build a personal index of various resources, such as shared corporate documents, files, websites or emails

See the Indexing section for more details.

Getting Help

You can get help for Perceptive Enterprise Search from multiple resources:

• This Help File - you can browse the contents, or search it from the Search tab
• The Support Site - http://support.lexmark.com/
• Perceptive Search Support - available during work hours from any of our offices: