"Unable to resolve the server's DNS address" - "Unable to resolve the server's DNS address" - Alfresco - Alfresco Content Connector for Salesforce - Alfresco/Alfresco-Content-Connector-for-Salesforce/2.2/Alfresco-Content-Connector-for-Salesforce/Alfresco-Content-Connector-for-Salesforce/Using/Troubleshoot-Salesforce-Connector/Unable-to-resolve-the-server-s-DNS-address - 2.2

Alfresco Content Connector for Salesforce

Platform
Alfresco
Product
Alfresco Content Connector for Salesforce
Release
2.2
ft:lastPublication
2026-05-06T14:47:37.961000
ft:locale
en-US
ArchiveStatus
Archived

If you see the following message in Salesforce:

Unable to resolve the server's DNS address

Then Alfresco is unavailable. Check whether Alfresco is behind a firewall, or whether your Virtual Private Network (VPN) connection has dropped, as both these situations can cause this error.