If you have any questions that are not answered in this document, contact Technical Support.
Before contacting Technical Support, gather the following information as it applies to the product:
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Product version number (View The Product Version Number)
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Computer hardware specifications
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Operating system specifications
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Frequency and severity of the technical difficulties encountered
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Exact wording of any system-generated messages
The latest installers and drivers can be downloaded from our online library at http://www.onbase.com/en/product/platform-capabilities/capture/advanced-data-capture-software/anydoc-library/. A user ID and password are required and can be obtained by calling 1-888-4ANYDOC (1-888-426-9362).