If you encounter issues connecting to ALM via HTTPS from a third-party application, such as BFI, follow these steps to resolve SSL/TLS handshake problems:
- Verify the validity and trust status of the ALM SSL certificate.
- Ensure compatible TLS versions are enabled in both applications.
For example- If ALM Server utilizes TLS 1.2, ensure that TLS 1.2 is enabled on the machine where the third-party application is running and verify that strong cryptography settings are configured appropriately.