Issue: While trying
to uninstall or repair Desktop Host, it fails to work as expected and the following
error message is shown: "There is a problem with this Windows Installer package. A
program required for this install to complete could not be run. Contact your support
personnel or package vendor".
Solution: This error occurs due to specific files missing from the ..\bin folder. You can uninstall an existing instance of Desktop Host using the Microsoft Program Install and Uninstall troubleshooter utility and then reinstall it.
To uninstall Desktop Host using the Microsoft Program Install and Uninstall troubleshooter utility:
- Download the utility from Microsoft’s website and launch the program.
- Click Next and then click Uninstalling from the next screen.
- From the list of programs installed on your computer, select Desktop Host and then click Next.
- On the next screen, click Yes, try uninstall.
- Click Close to exit the troubleshooter utility.