Archiving a User - Archiving a User - Archive a user account to permanently revoke the user's access to Content Innovation Cloud applications and services. - Content Innovation Cloud - Content Innovation Cloud Administration Portal - Current/Content-Innovation-Cloud-Administration-Portal/akf1721940685650 - Current - Current

Content Innovation Cloud Administration Portal
Platform
Content Innovation Cloud
Product
Content Innovation Cloud Administration Portal
Release
Current
License
ft:lastPublication
2026-10-12T22:05:18.726342
ft:locale
en-US

Archive a user account to permanently revoke the user's access to Content Innovation Cloud applications and services.

Make sure you understand the consequences of archiving a user before you begin this procedure. See User Archiving for details and considerations.
Note: When you archive a user, it takes time for the user's new status to be propagated to other Content Innovation Cloud applications and services.

To archive a user account:

  1. Open the Administration Portal.
  2. Do one of the following:
    • On the Dashboard page, click Find User in the Users tile.
    • Select the Identity tab under the banner.
    The Internal Users page is displayed.
  3. Optional: If you are archiving a service user account, click Service Users in the sidebar.
  4. Find and select the user you want to archive.
    Note: You cannot archive your current user account.
    The user configuration page is displayed.
  5. Click Archive User from the action bar at the top of the page.
    A message prompts you to confirm you want to archive the user.
    CAUTION: This action cannot be undone.
  6. Click Archive User to confirm your decision.
    The selected user is archived, and a confirmation message is displayed.