Disabling Multi-Factor Authentication - Disabling Multi-Factor Authentication - Content Innovation Cloud - Content Innovation Cloud Administration Portal - Current/Content-Innovation-Cloud-Administration-Portal/dkm1695999902535 - Current - Current

Content Innovation Cloud Administration Portal
Platform
Content Innovation Cloud
Product
Content Innovation Cloud Administration Portal
Release
Current
License
ft:lastPublication
2026-10-12T22:05:18.726342
ft:locale
en-US

Using the Administration Portal, you can disable MFA for internal user accounts. If you re-enable MFA later, users who have already set up MFA with the Content Innovation Cloud will not have to repeat the setup process.

To disable MFA for internal users:

  1. Open the Administration Portal.
  2. Select the Identity tab under the banner.
    The Internal Users page is displayed.
  3. In the sidebar, click Authentication Options.
    The Authentication Options page is displayed.
  4. Under Multi-factor Authentication, click Disable Multi-factor Authentication.
    You are prompted to confirm whether you want to disable MFA.
  5. Click Disable Multi-factor Authentication to confirm that you want to disable MFA.
    A confirmation message is displayed, and MFA is disabled.