Reactivating a User - Reactivating a User - Reactivate a user account to restore the deactivated user's access to the Content Innovation Cloud. - Content Innovation Cloud - Content Innovation Cloud Administration Portal - Current/Content-Innovation-Cloud-Administration-Portal/hrv1710849362084 - Current - Current

Content Innovation Cloud Administration Portal

Platform
Content Innovation Cloud
Product
Content Innovation Cloud Administration Portal
Release
Current
License
ft:lastPublication
2026-10-12T22:05:18.726342
ft:locale
en-US

Reactivate a user account to restore the deactivated user's access to the Content Innovation Cloud.

Note: When you reactivate a user, it takes time for the user's new status to be propagated to other Content Innovation Cloud applications and services.

To reactivate a user account:

  1. Open the Administration Portal.
  2. Do one of the following:
    • On the Dashboard page, click Find User in the Users tile.
    • Select the Identity tab under the banner.
    The Internal Users page is displayed.
  3. Optional: If you are reactivating a service user account, click Service Users from the sidebar.
  4. Locate the user account you want to reactivate.
    Deactivated user accounts have a status of Deactivated.
  5. Select the user account.
    The user configuration page is displayed with a deactivation notice under the action bar.
  6. In the deactivation notice, click Reactivate User.
    The Reactivate User dialog box is displayed.
  7. Click Reactivate User to confirm that you want to reactivate the user.
    The user account is reactivated, and a confirmation message is displayed.