If users cannot access the Content Innovation Cloud because their email addresses are not verified, you can resend the users a verification email.
Users created using the Administration Portal must verify their email addresses by clicking a link in a verification email sent to them by the Content Innovation Cloud. Verification emails are sent automatically when administrators create new users or modify email addresses for existing users in the Administration Portal. If a user cannot find the email that was sent automatically, you can use the Administration Portal to send one manually.
Note: Users who sign in using federated authentication do not have
to verify their email addresses. With federated authentication, a user's email
address is set by the external identity provider and automatically verified.
To resend the verification email to a user: