Use the Administration Portal to modify information and group membership for an existing user.
To modify an existing user:
- Open the Administration Portal.
-
Do one of the following:
- On the Dashboard page, click Find User in the Users tile.
- Select the Identity tab under the banner.
The Internal Users page is displayed. - Optional:
If you are modifying a service user, click Service Users
in the sidebar.
Note: For a service user, you can only modify the username and user group membership.
-
Select the user you want to modify.
- To filter the list of users, click in the Search field and enter the name or email address of the user you want to find.
- To change how the list is sorted, click the header of the Username, First Name, or Last Name column.
The user configuration page is displayed. -
Modify the following information as needed:
- Username (required)
- First Name
- Last Name
- Email (required)
- Language
If you change the email address, a verification email is sent to the new email address after you save your changes.
Note: If the user's email domain is assigned to an external identity provider, these values are updated to match the information provided by the external identity provider the next time the user signs in using federated authentication. -
Use the User Groups section to update group
assignments.
The user's current groups are displayed in the Assigned list on the right.
- To assign the user to a group, select the group from the Unassigned list on the left.
- To remove the user from a group, select the group from the Assigned list on the right.
For information about creating groups, see Creating a User Group.
-
Click Save.
The changes are saved, and a confirmation message is displayed.