Resetting MFA for a User Account - Resetting MFA for a User Account - If a user needs to reset his or her multi-factor authentication setup, you can send the user an MFA reset email. The MFA reset email allows the user to repeat the MFA setup process for the Content Innovation Cloud. - Content Innovation Cloud - Content Innovation Cloud Administration Portal - Current/Content-Innovation-Cloud-Administration-Portal/vud1695999903145 - Current - Current

If a user needs to reset his or her multi-factor authentication setup, you can send the user an MFA reset email. The MFA reset email allows the user to repeat the MFA setup process for the Content Innovation Cloud.

1. Open the Administration Portal.
2. Do one of the following:
   • On the Dashboard page, click Find User in the Users tile.
   • Select the Identity tab under the banner.
   The Internal Users page is displayed.
3. Select the user account that requires an MFA reset email.
   The user configuration page is displayed.
4. Under Multi-factor Authentication, click Send MFA Reset Email.
   You are prompted to confirm the action.
5. Click Send MFA Reset Email to continue.
   The MFA reset email is sent, and a confirmation message is displayed.