Adding an Email Domain - Adding an Email Domain - Use the Administration Portal to add email domains to your Content Innovation Cloud account for single sign-on (SSO) integrations. - Content Innovation Cloud - Content Innovation Cloud Administration Portal - Current/Content-Innovation-Cloud-Administration-Portal/xit1709132362558 - Current - Current

Content Innovation Cloud Administration Portal
Platform
Content Innovation Cloud
Product
Content Innovation Cloud Administration Portal
Release
Current
License
ft:lastPublication
2026-10-12T22:05:18.726342
ft:locale
en-US

Use the Administration Portal to add email domains to your Content Innovation Cloud account for single sign-on (SSO) integrations.

Note: Before you begin, make sure your Content Innovation Cloud account has at least one user with a verified email address that uses the domain you want to add. If no such verified user exists, then you cannot add the domain to your account. In addition, you can only register an email domain if it is not already registered with another Content Innovation Cloud account.

To set up an SSO integration, you must add at least one email domain to your account. For information about how email domain configuration affects sign-in options, see Email Domain Management.

To add an email domain:

  1. Open the Administration Portal.
  2. Select the Identity tab under the banner.
    The Internal Users page is displayed.
  3. In the sidebar, click Email Domains.
    The tab displays your account's registered email domains and their associated identity providers.
  4. Click Add Email Domain.
    The Add Email Domain dialog box is displayed.
  5. Enter the email domain in the Email Domain Name field.
  6. Select Allow local authentication if users with this email domain should be allowed to use local authentication.
    For more information about how this setting affects authentication, see Email Domain Management.
  7. Click Add Email Domain.
    The email domain is added to your account. You can now select this email domain when adding or modifying an external identity provider in the Administration Portal.
    If the email domain could not be added, read the error message provided. Your account must have at least one user with a verified email address using the domain you want to add. You cannot add an email domain that is already associated with another Content Innovation Cloud account.