Metadata for SAML Identity Providers - Metadata for SAML Identity Providers - After you configure an external identity provider in the Content Innovation Cloud, you must add the Content Innovation Cloud to the external identity provider as a service provider (SP). - Content Innovation Cloud - Content Innovation Cloud Administration Portal - Current/Content-Innovation-Cloud-Administration-Portal/ycd1691162626861 - Current - Current

Content Innovation Cloud Administration Portal

Platform
Content Innovation Cloud
Product
Content Innovation Cloud Administration Portal
Release
Current
License
ft:lastPublication
2026-10-12T22:05:18.726342
ft:locale
en-US

After you configure an external identity provider in the Content Innovation Cloud, you must add the Content Innovation Cloud to the external identity provider as a service provider (SP).

Note: This documentation does not describe how to configure an external identity provider to authenticate and return valid tokens for use with the Content Innovation Cloud. Detailed instructions for configuring the external identity provider are available from the developer of the software being used.

Provider ID

In the following sections, the [provider-id] placeholder represents the 36-character identifier assigned to the external identity provider by the Content Innovation Cloud.

To find the [provider-id] for an external identity provider, access the settings page for the external identity provider as described under Modifying an Identity Provider. When you access this page, the browser address bar displays the [provider-id] value immediately following the /identity-providers/ segment of the URL.

SP Entity ID

The SP entity ID may also be called the audience URI. Its format varies depending on the domain you use to access the Content Innovation Cloud (CIC).

CIC Domain SP Entity ID Format
app.hyland.com
https://auth.iam.experience.hyland.com/idp/federation/[provider-id]
app.au.hyland.com
https://auth.app.au.hyland.com/idp/federation/[provider-id]
app.hyland.eu
https://auth.app.hyland.eu/idp/federation/[provider-id]

Sign-On URL

The following table provides the sign-on URL format for each Content Innovation Cloud domain. Not all identity providers require a sign-on URL.

CIC Domain Sign-On URL Format
app.hyland.com
https://auth.iam.experience.hyland.com/idp/federation/[provider-id]
app.au.hyland.com
https://auth.app.au.hyland.com/idp/federation/[provider-id]
app.hyland.eu
https://auth.app.hyland.eu/idp/federation/[provider-id]

Metadata URL

The following table provides the SAML metadata URL format for each Content Innovation Cloud domain.

CIC Domain Metadata URL Format
app.hyland.com
https://auth.iam.experience.hyland.com/idp/federation/[provider-id]/saml2
app.au.hyland.com
https://auth.app.au.hyland.com/idp/federation/[provider-id]/saml2
app.hyland.eu
https://auth.app.hyland.eu/idp/federation/[provider-id]/saml2

Assertion Consumer Service (ACS) URL

The ACS URL may also be called the reply URL. The following table provides the ACS URL format for each Content Innovation Cloud domain.

CIC Domain ACS URL Format
app.hyland.com
https://auth.iam.experience.hyland.com/idp/federation/[provider-id]/saml2/acs
app.au.hyland.com
https://auth.app.au.hyland.com/idp/federation/[provider-id]/saml2/acs
app.hyland.eu
https://auth.app.hyland.eu/idp/federation/[provider-id]/saml2/acs