Configuring User Groups - Configuring User Groups - When a new environment is provisioned, several user groups are created by default. Do not delete or edit the default user groups unless directed to by a Hyland Administrator. If you need to create a new user group, see the Content Innovation Cloud Administration Portal documentation. Users must be manually added to these user groups. For general information on assigning users to HxPR user groups, see the Content Innovation Cloud Administration Portal documentation. - Content Innovation Cloud - Hyland for Guidewire BillingCenter - Current/Hyland-for-Guidewire-BillingCenter/btv1773151434518 - Current - Current

Hyland for Guidewire BillingCenter

Platform
Content Innovation Cloud
Product
Hyland for Guidewire BillingCenter
Release
Current
License
ft:lastPublication
2026-09-28T22:21:29.674000
ft:locale
en-US

When a new environment is provisioned, several user groups are created by default. Do not delete or edit the default user groups unless directed to by a Hyland Administrator. If you need to create a new user group, see the Content Innovation Cloud Administration Portal documentation. Users must be manually added to these user groups. For general information on assigning users to HxPR user groups, see the Content Innovation Cloud Administration Portal documentation.

The following user groups exist by default:

User Group Name Description
Account Administrators This user group provides configuration rights in the CIC Administration Portal allowing for general platform administration.
Guidewire BC Content Users This user group allows users to upload documents both from within Guidewire BillingCenter and from within the Hyland CIC Platform.
Note: Access to content may be further restricted by Document Security configuration settings. For more information on Document Security, refer to Configuring Document Security.
Guidewire BC Solution Administrators This user group provides configuration rights for backend processes such as document upload.
Guidewire BC Doc Security - Confidential This user group corresponds to the Confidential Security Type set in Guidewire BillingCenter. BillingCenter users assigned to this user group can view documents uploaded to the Confidential Security Type.

CIC users assigned to the Guidewire BC Doc Security - Confidential user group can only view documents uploaded under the Security Type Confidential

Guidewire BC Doc Security - Unrestricted This user group corresponds to the Unrestricted Document Security Type in Guidewire BillingCenter. BillingCenter users assigned to this user group can view documents uploaded under the Unrestricted Document Security Types.

CIC users assigned to the Guidewire BC Doc Security - Unrestricted user group can only view documents uploaded under the Security Type Unrestricted.

When a document is uploaded to the Guidewire BC Doc Security - Unrestricted Security Group, the guid of this user group is added to the Document Security Type ID property for the document.

Guidewire BC Doc Security - Internal only This user group corresponds to the Internal only Document Security Type in Guidewire BillingCenter. BillingCenter users assigned to this user group can view documents uploaded under the Internal only Security Type.

CIC users assigned to the Guidewire BC Doc Security - Internal only user group can view documents uploaded under the Security Type Internal only.

When a document is uploaded to the Guidewire BC Doc Security - Internal only Security Group, the guid of this user group is added to the Document Security Type ID property for the document.