Hyland for Guidewire BillingCenter streamlines insurance processes and improves access to information, while automating previously manual tasks. For example, a user of an ECM repository (such as the Content Innovation Cloud) could capture and store insurance policy-related documents in the CIC repository electronically, linking them to the associated policy's data within Guidewire. Insurance personnel can instantly access these documents directly from Guidewire, improving decision-making and eliminating the need to search through multiple applications, file shares, or paper records. Guidewire BillingCenter users can also upload documents into an ECM repository for long-term storage without needing to leave the BillingCenter application they are familiar with.
With Hyland for Guidewire BillingCenter, insurance adjusters have instant access to the information they need to issue and administer insurance policies. Documents such as billing statements, disbursements, and commission statements are only a click away, thereby accelerating the insurance billing process, reducing bottlenecks, and facilitating timely decisions.