Creating Integration System Users (ISU) for Hyland for Workday - Creating Integration System Users (ISU) for Hyland for Workday - An Integration System User (ISU) is a type of Workday user account that Hyland for Workday can use to authenticate access to Workday data as a system user. - Content Innovation Cloud - Hyland for Workday - Current/Hyland-for-Workday/ltv1727595379876 - Current - Current

Hyland for Workday
Platform
Content Innovation Cloud
Product
Hyland for Workday
Release
Current
License
ft:lastPublication
2026-10-12T22:09:45.336544
ft:locale
en-US

An Integration System User (ISU) is a type of Workday user account that Hyland for Workday can use to authenticate access to Workday data as a system user.

The App Manager task in your tenant enables you to assign an ISU to your app and create an API client for that ISU. Thereafter, you can configure the ISU authentication in orchestrations and pages that connect with Workday APIs. The ISU is part of an Integration System Security Group (ISSG).
Note: Before you proceed, ensure you have created Security Domains. For more information on creating Security Domains, see Creating Security Domains

To create an Integration System User (ISU):

  1. Log on to the Workday Tenant.
    The Home page is displayed.
  2. In the search box, enter Create Integration System User and press Enter.
    The Tasks and Reports page is displayed.
  3. From the Tasks and Reports page, click Create Integration System User.
    The Create Integration System User page is displayed.
  4. Enter the following information and click OK:
    Field Description
    User Name Enter ISU_WDX_BOW.
    Note: This value is required while creating an Integration System Security Group (Unconstrained) and assigning the Workday Integration System User (ISU).
    Generate Random Password Select this check box if you want to automatically generate a password.
    New Password Enter a password based on the password rules shown on the screen.
    Note: You may skip this if you generated an automatic password.
    New Password Verify Re-enter the password you typed earlier.
    Note: You may skip this if you generated an automatic password.
    Require New Password at Next Sign In Select this check box if you want a new password to be entered during the next signing in.
    Session Timeout Minutes Enter 0 (zero) to prevent an active session from expiring.
    Do Not Allow UI Sessions
    CAUTION: Do not select this check box.
  5. Review the information and click OK.