Troubleshooting the Diagnostics Console - Troubleshooting the Diagnostics Console - OnBase - Diagnostics Service and Diagnostics Console - OnBase/Diagnostics-Service-and-Diagnostics-Console/Foundation-26.1/Diagnostics-Service-and-Diagnostics-Console/Installation/Troubleshooting-the-Diagnostics-Console/Connection-Errors/Failed-to-connect-to-the-Diagnostics-Service/Troubleshooting-the-Diagnostics-Console - Foundation 26.1 - Foundation 26.1

This error can also be caused by the Diagnostics Console using the incorrect address for the server. Ensure that you are entering the proper address when starting the Diagnostics Console. Additionally, confirm that the port and address in the appsettings.json file, located in C:\Program Files (x86)\Hyland\Services\Diagnostics\ match the address of the server.