Documents Are Not Displayed Correctly in OnBase Web Client - Documents Are Not Displayed Correctly in OnBase Web Client - OnBase - EDI 835 EOB Processor - OnBase/EDI-835-EOB-Processor/Foundation-24.1/EDI-835-EOB-Processor/Installation/Troubleshooting/Common-Errors/Documents-Are-Not-Displayed-Correctly-in-OnBase-Web-Client - Foundation 24.1 - Foundation 24.1

EDI 835 EOB Processor

Platform
OnBase
Product
EDI 835 EOB Processor
Release
Foundation 24.1
License
ft:lastPublication
2024-08-01T13:05:26.620000
ft:locale
en-US

Probable Causes

Remedy

Incorrect display of spaces when viewing documents with web client. Characters appear instead of spaces.

Change UTF-8 setting in Microsoft Internet Explorer. Tools | Internet Options | Advanced Tab. Check the box next to Always send URLs as UTF-8 (requires restart)