Submitting a User Request - Submitting a User Request - OnBase - External Access Client - OnBase/External-Access-Client/Foundation-23.1/External-Access-Client/Usage/Accessing-the-External-Access-Client/Submitting-a-User-Request - Foundation 23.1 - Foundation 23.1

External Access Client
Platform
OnBase
Product
External Access Client
Release
Foundation 23.1
License
ft:lastPublication
2025-04-01T14:57:03.593000
ft:locale
en-US

In order to log on to the portal, you must first request access by filling out a user request form. To request access to the portal, follow these steps:

  1. From the logon page, click Request Access to Site.
    Note:

    The Request Access to Site option may not be available depending on your configuration. Contact your system administrator for assistance.

    The Create Account page is displayed.

  2. Enter information in the fields provided. Required fields are denoted with an asterisk (*).
    Note:

    The password must meet the requirements of the System Default Password Policy. For more information about password policies, see the System Administration documentation.

  3. Click Submit to submit your request. If all required fields are filled and no information is invalid, the request is sent for approval.
    Note:

    An e-mail address can only be used once, even if the request is not approved and no user account is created.