Contacting the Portal Owner - Contacting the Portal Owner - OnBase - External Access Client - OnBase/External-Access-Client/Foundation-26.1/External-Access-Client/Usage/Contacting-the-Portal-Owner - Foundation 26.1 - Foundation 26.1

External Access Client
Platform
OnBase
Product
External Access Client
Release
Foundation 26.1
License
ft:lastPublication
2026-09-11T13:38:32.774000
ft:locale
en-US

The portal owner can be contacted through the portal by submitting information on the Contact Us page.

To contact the portal owner:

  1. Select Contact Us from the menu.
    The Contact Us page is displayed.
  2. Enter a valid e-mail address in the Email field. This is the address to which the portal owner will send a reply.
  3. Provide your name in the Name field.
  4. Provide a contact number in the Phone Number field.
  5. Enter a detailed description of why you are contacting the portal owner in the Message field.
  6. Answer the CAPTCHA by entering the characters displayed.
  7. Click Submit.
A message is sent to the portal owner.
Note:

You will need to have Hyland Distribution Service properly installed and configured on your system in order for the contact function to operate. For more information on installing and configuring Hyland Distribution Service, see the Hyland Distribution Service documentation.