Open or Save an EML Document - Open or Save an EML Document - OnBase - External Mail Services - OnBase/External-Mail-Services/Foundation-25.1/External-Mail-Services/Installation/Troubleshooting/Open-or-Save-an-EML-Document - Foundation 25.1 - Foundation 25.1

When opening an EML document, no prompt to open or save an EML document is presented.

Resolution: Ensure a mail client is correctly installed. Without the mail client, the EML file type is not recognized.