Log On Errors - Log On Errors - OnBase - Front Office Scanning - OnBase/Front-Office-Scanning/Foundation-23.1/Front-Office-Scanning/Installation/Troubleshooting/Error-Messages/Log-On-Errors - Foundation 23.1 - Foundation 23.1

Front Office Scanning

Platform
OnBase
Product
Front Office Scanning
Release
Foundation 23.1
License
Premier
Standard
Essential
ft:lastPublication
2023-09-11T19:07:17.277000
ft:locale
en-US

Log on failure. Please enter a valid user name and password.

This error is displayed when launching the Front Office Scanning client and an invalid user name or password was entered.

Have the user check his/her logon credentials, or if the logon credentials are specified in the FOS configuration file, check the settings in the CommParams element to ensure they are correct.