Application Enabler should be run under the same Windows user account as the line-of-business application. When Application Enabler and the line-of-business application are running under two different Windows user accounts, Application Enabler will not function.
Note:
Application Enabler OCR functionality cannot be used when ClearType is selected from the Use the following method to smooth edges of screen fonts drop-down list in Windows display settings. For this reason, whenever you use Application Enabler OCR functionality, Application Enabler automatically disables this setting. Application Enabler does not re-enable this setting. For information on enabling this setting, see the Windows help files.