OnBase login fails when processing information - OnBase login fails when processing information - OnBase - Integration for CourtView - OnBase/Integration-for-CourtView/Foundation-25.1/Integration-for-CourtView/Installation/Troubleshooting/OnBase-login-fails-when-processing-information - Foundation 25.1 - Foundation 25.1

Integration for CourtView

Platform
OnBase
Product
Integration for CourtView
Release
Foundation 25.1
License
Premier
Standard
Essential
ft:lastPublication
2026-07-16T22:36:07.993000
ft:locale
en-US

Ensure that your CourtView pages do not contain INSTITUTION on the query string. Institution is a common field used for higher education solutions. However, when INSTITUTION is present on the query string, OnBase attempts to locate or process the information for an institution as part of its login control. Modify your query string to not place INSTITUTION on the string.

Tip:

For more information on OnBase institutions, see the Institutional Databases module reference guide.