If Front Office Scanning is integrated with Epic in a Citrix environment, you must specify a temporary storage directory that will be unique for each user. Complete the following steps:
- Open the EPICFOSCONFIG.xml file.
-
Under the ScanOptions element, add the following:
<TempPath></TempPath>
-
Between the TempPath tags, enter the temporary storage directory using one of the following formats:
Option
Format
Home Directory
<drive letter>:\<folder path>
For example, enter U:\FOS, where U:\ is mapped to the user's home directory.
Local Disk
<drive letter>:\<folder path>\%username%
For example, enter C:\FOS\%username%, where C:\ is the Citrix server's local disk drive.
Network Share
<network share>\%username%
For example, enter \\server\FOS\%username%.
Note:The TempPath is the location where scanned files are stored before they are uploaded to OnBase. The TempPath location must be unique to each scanning user. Using the %username% variable is recommended to ensure the path is unique.