Invalid or Corrupt Attachments - Invalid or Corrupt Attachments - OnBase - Mailbox Importer - OnBase/Mailbox-Importer/Foundation-26.1/Mailbox-Importer/Usage/Special-Considerations-for-Mailbox-Importer/Failed-Email-Upload-and-Download/Invalid-or-Corrupt-Attachments - Foundation 26.1 - Foundation 26.1

Mailbox Importer

Platform
OnBase
Product
Mailbox Importer
Release
Foundation 26.1
License
Premier
Standard
ft:lastPublication
2026-09-11T13:00:58.220000
ft:locale
en-US

If a message with an invalid or corrupt attachment is to be uploaded, the invalid attachment is converted to a .ctx text document. The converted document is archived to the appropriate Document Type Group.

Note:

If the invalid attachment cannot be converted to a .ctx text document, the corresponding message will not be uploaded.