A Coverage queue will work exactly like any other queue in Workflow, but adds the previously-discussed coverage support. When a user opens a Coverage queue, s/he will see any documents assigned to her/him as well as any documents from unavailable employees that s/he is covering for. For example, if User A is configured to cover for User B in case of absence, User A will see any documents of User B's when User B is unavailable. In Coverage queues, the document count takes into account both traditionally assigned and covered documents.