Creating the icrc-batch-notification Service User - Creating the icrc-batch-notification Service User - A service user must be created in the Content Innovation Cloud (CIC) specifically for Intelligent Correspondence for Revenue Cycle ( ICRC ). This is so that the service user may be assigned tasks needed for ICRC . - Content Innovation Cloud - OnBase - Other - Intelligent Correspondence for Revenue Cycle - Other/Intelligent-Correspondence-for-Revenue-Cycle/2.0/Intelligent-Correspondence-for-Revenue-Cycle/Administration/Content-Innovation-Cloud-Configuration/Creating-the-icrc-batch-notification-Service-User - 2.0 - 2.0

A service user must be created in the Content Innovation Cloud (CIC) specifically for Intelligent Correspondence for Revenue Cycle (ICRC). This is so that the service user may be assigned tasks needed for ICRC.

1. Log in to the Content Innovation Cloud User Portal.
   For more information on how to log in to the Content Innovation Cloud User Portal, see Sign-in Options in the Content Innovation Cloud Administration Portal documentation.
2. Under System Configuration, click Administration Portal.
   The Dashboard tab is displayed.
3. Click the Identity tab.
4. Click Users > Service Users.
   The Users page is displayed with the user list filtered to only display service users.
5. Click Create Service User.
   The Create Service User wizard is displayed.
6. In the Username field, enter icrc-batch-notification.
7. Click Next Step.
   The User Groups page is displayed.
8. From the Unassigned list, select the following user groups:
   • ICRC Administrators
   • ICRC Service

   For information on creating the ICRC Service or ICRC Administrators user group, see Creating User Groups.

9. Click Next Step.
   The Register New Client page is displayed.
10. Leave the Application Name field blank and click Next Step.
    The Review page is displayed.
11. Ensure the correct information is displayed.

    The following table shows the information that should be displayed for each value:

    Information	Displayed Value
    Username	icrc-batch-notification
    Client Name	[blank]
    User Groups	ICRC Administrators, ICRC Service

12. Click Create Service User.
    The icrc-batch-notification user is added to the list on the Users page.