Starting with PACSgear Enterprise Server 5.1, servers
with HTTPS/2 enabled (hyperlink) may experience problems receiving images over a certain
size, or a batch of images over a certain number. To resolve this issue, you must
configure the Windows Server OS to disable HTTPS/2 security.
To disable HTTPS/2 on the Windows Server OS, complete the following steps.
- Start Registry Editor.
- In the tree, under Computer, navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\HTTP\Parameters.
- In the right pane, right-click the white-space and select New, click DWORD (32-bit) Value and then name the parameter EnableHttp2Tls.
- Right-click the EnableHttp2Tls parameter and select Modify. In the Value data: field, set the value to 0 to disable.
- In the right pane, right-click the whitespace and select New, click DWORD (32-bit) Value and then name the parameter EnableHttp2Cleartext.
- Right-click the EnableHttp2Cleartext parameter and select Modify. In the Value data field, set the value to 0 to disable.