For proper installation and configuration of Perceptive Content agents, verify that the testing environment meets the following prerequisites.
- Verify that you install the same agents on the test system as the production system. For example, if you have Content Server in your production environment, install it in the test environment so that the environments match.
- In the test environment, check all INI files for any agents configured to run remotely and ensure that they are pointing to the test environment. For example, if you run the Email Agent remotely ensure that the settings in the inservermail.ini file point to the test environment.